A TURNKEY SAP SOLUTION PROVIDER

SOLUTION PROVIDER

While SAP provides tools for financial management, customer relationship management, enterprise resource planning and many more, few establishments believe that their SAP solution promotes agility or flexibility. Yet these are few of the qualities that companies need to achieve success in today’s market. So, what should an establishment that depends on SAP solution do to remain flexible? It is where CDE can prove to be helpful.

As one of the leading providers of software solutions and consulting that help companies attain goals faster, we offer solutions that evolve and quicken the procedure interacting with the SAP applications, offering the flexibility you require. CDE Support Center (CSC) not only offers SAP support, but also provides the service with various distinguishing characteristics like traceability, measurability, scalability and flexibility. These when combined helps enterprises achieve maximum efficiency at less cost.

A SAP SOLUTION FOR A DIGITIZED COMPANY

Enabling business and IT transformation

Enabling business and IT transformation

Growing process integration

Growing process integration

Building more agile procedures

Building more agile procedures

Building more smart business operations

Building more smart business operations

WHAT WE DELIVER

Cde support center (csc) delivers:

365 days’ x 24 hours continuous SAP support

End-to-end solution and support

Ability to act as a part of customers' IT team

Implementation, maintenance and management support

Multi support levels

Reformist pricing models with support level and pay-per-use concept; up to 50% percent savings in the first year

Minimum risk

Incident Management, Knowledge Management, Problem Management, Test Management, and Reporting

SLA based performance management; fastest and most efficient return

Centralized solution database to provide fastest response time

Information security policies

Innovative and flexible pricing models

Monthly reports; number of incidents, resolved issues, issue classification etc.